SUPPORT
Email Support
Click the links below to reach out to the necessary support teams
Dotloop
Call (888) 368-5667 or email support@dotloop.com for assistance with your Dotloop account.
Video Support
Prefer in-person assistance?
Book an appointment with Olivia, the Market Center Tech Trainer, HERE and sit down to go over your questions together! If you don't see a convenient time, email oliviamanderville@kw.com and she will be happy to find a better time for you!
Connect your printer to the copier here!
Follow the instructions below or contact oliviamanderville@kw.com to help you! It only takes about 5 minutes but you will need to be in the office and connected to the office's WIFI in order to complete the steps. You will also need to know your printer code (any staff member can help you with this if you don't remember it).
Instructions:
MAC or Windows
More Info (blue box)
Run Anyway
Yes - Allow Make Changes
"Run" Installation
Close
The final steps will vary based on the brand of your computer!
MAC: Type in printer code in the small window that pops up
WINDOWS:
Go to your printer settings
Select "KWRC Upstairs" Printer (might have to right click)
Printer Properties
Device Settings
Administrator
Job Accounting
Check the Job Accounting Box
Enter Your Copier Code
Repeat with "KWRC Downstairs" Printer